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We’ll lend you a hand, wherever you are
Technical support

We’ll lend you a hand, wherever you are

Is your computer slow, won’t start or something isn’t working? We help you remotely or at our premises, quickly and without jargon. Support for home users and businesses throughout Madrid and remotely anywhere in Spain.

Remote support

We connect to your computer securely and with your permission, and solve many issues on the spot: settings, programs, email, printers and software errors.

Sending your device

When the repair needs a workshop, send your device to our office or drop it off at an authorised PickUp point near you and we will return it working. For customers outside Madrid we also provide remote support.

Business support

Priority support with agreed response times and a dedicated technician who knows your infrastructure. Under a maintenance contract.

How it works

Support in three steps

01

Contact us

Call us or write to us through the form and tell us what is wrong with your device.

02

We assess the issue

Together we decide whether it can be solved remotely or at our premises, with in-person service at the workshop.

03

We fix it

We give you a fixed quote if appropriate and leave your device working.

Our locations

Call your nearest shop

Choose the workshop that suits you best and call us directly. Send your device to our office or drop it off at a PickUp point near you.

Workshop and shop in Valdemoro

Calle Las Vacas, 6, oficina 12, Valdemoro (Madrid)

Call (+34) 656 78 77 44 soporte.valdemoro@soporteinformatico360.com

Need help now?

Tell us what is happening and we will help you as soon as possible during business hours.