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Privacy policy

Last updated: 24 June 2026

In BTSCOMET S.L. (“Soporte Informático 360”) process your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

1. Data controller

2. Data we collect

Through the contact form we collect: first and last name, phone number, email address, the service you are interested in and any details you choose to include in your message.

3. Purpose

We process your data to handle your request for information or a quote and to contact you to manage the requested service.

4. Legal basis

The legal basis is consent you give us when submitting the form, as well as the application of pre-contractual measures at your request.

5. Retention

We will keep your data for as long as necessary to handle your request and for the legally required periods. After that, it will be deleted with the appropriate security measures.

6. Recipients

We do not share your data with third parties, except where legally required or with providers that give us technological support under a data processing agreement.

7. Your rights

  • Access, rectification and erasure of your data.
  • Objection and restriction of the processing.
  • Portability of the data you provided to us.

To exercise them, write to us at soporte.valdemoro@soporteinformatico360.com. If you wish, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Security

We apply the technical and organisational measures necessary to guarantee the security of your data and prevent its alteration, loss or unauthorised access.